Returns & Refunds Policy:
Unfortunately due to COVID-19 we do not currently accept returns. However if your item is faulty we will replace it or if your order is incorrect we will send out what is missing and you won’t need to return the other products.
You can request to cancel any orders made that are still awaiting processing and you will be refunded. If your order is marked as processing it is possible to still cancel your order unless it has either been already packed/processed and ready to ship, or it is a personalised item and it has already been made. If you have purchased a personalised item and it has already been made, unfortunately you are not able to get a refund but any other items in the order as long as they have not be packed/processed can still be cancelled/refunded.
Any orders already marked as shipped can’t be cancelled/refunded.
If you have put the incorrect address and it has been shipped, we are not responsible for what happens with the parcel however if the parcel is returned back to us, we will reach out to you and we can correct the address... here at meggilashes we understand every one makes mistakes and we are human so if you have put the incorrect address and it gets returned to us we will not be asking for money to pay another postage fee.
If you have any questions please email email@example.com ❤️